Journal learning Essay Example | Topics and Well Written Essays - 500 words

Diary learning - Essay Example The methodology helps with guaranteeing that the cafés the executives meets all criticisms and solicitations (Fox, 2011). I moved toward the issue through holding with the workers and deciding the boundaries to correspondence. Therefore, I suggested instructional courses with the goal that workers would improve their correspondence and relationship aptitudes. Initiative styles ought to be utilized relying upon the circumstance and analyzed issues (Bacon, 2011). The administration business requires a methodology that guarantees cozy associations with the clients and workers. A designated approach will guarantee that the dynamic procedure has been disseminated to the representatives and the executives (Beatty and Hughes, 2013). Remembering representatives for dynamic procedures through arrangement of thoughts will make an equipped workforce. I rehearsed such administration styles that remembered holding with the workers and preparing them for issues that were not to a norm. Guaranteeing worker fulfillment will expand singular creation since they won't get a handle on left in settling on center choices. Also, supervisors simply settle on choices while representatives experience them while playing out their jobs. It ought to likewise be noticed that the accomplishment of preparing and instructing relies upon the methodology style of authority (Beatty and Hughes, 2013). Qualities incorporate being a cooperative person, self-spurred and a characteristic head. I have used the abilities in the arrangement of aptitude to workers that I am accountable for at the café. My shortcoming is confiding in everybody effectively without having a personal investigation on the exhibition of the representatives. I would enhance the mishap on account of another temporary position

Narrative Essay- the Crucible Abigail Williams

Prior to the allegations: Dear Diary, I detest Elizabeth by heart. I am calling for retribution, goodness God please hear me. What's more, if God isn't eager to satisfy my craving I should utilize other guide. I can't stand the hurt in my draining heart any longer. John, goodness John, it would be simpler on the off chance that you left your significant other and blossom out the virtue of our adoration with me. We could leave; go to a spot where we will be fulfilled for the remainder of our lives. Be that as it may, you made meextremely upset. I attempted to couple with you. I despite everything recall my quickened heartbeat when our bodies came nearer; you ought to have kissed me.But you didn't. Rather, you would prefer not to know anything about me. I really felt that you would fall in my arms. Furthermore, I didn't feel remorseful about our prohibited love for one breath of my life. I would do it once more, only for you John, for our adoration. I never felt such genuine affection in my life. I never had a mother who might cherish me regardless of what occurs. You were the main light in my life. Furthermore, this light vanished when you chose to betray me. You can't avoid me, I realize that. You despite everything love me, you need to cherish me, and I am the just one for you.So I will take the necessary steps to rejoin with you once more. I couldn't care less about Elizabeth or her insidiously kids, they should consume in damnation. Gracious truly, Elizabeth, you legit, respectful sacred lady, you will see my choler. You will lament excusing me. I am not the one to fault for the void in your marriage. Other than I am the one of us two who makes him favored to be an individual from this world. I have an arrangement. I will not rest until I get what I merit. Individuals may pass on. In any case, there is a cost for each buy in this world. For my situation it is the hankering for revenge.Revenge, retribution, you are sweet harsh. I have to make penances. Black magic is the problem’s arrangement. Tituba will support me. She is from the Barbados and she is educated about different spirits. We used to meet in the forested areas. We move. In some cases we get stripped. Last time we drank chicken blood so as to kill Elizabeth Proctor. I think Parris saw us moving in the forested areas. Betty isn't progressing admirably. In any case, I couldn't care less about her state. In the event that she says a word regarding us drinking blood I will slaughter her. I previously cautioned her. She will tune in, she is splendid. The various house cleaners wouldn't fret to control Salem.It is a game. We will never surrender since we began it. I am terribly enthused to see Elizabeth hang. Delegate is shrewd. He will realize that I am behind this spiritualist black magic. Possibly then he will realize that he is so imperative to me. A few people are going to kick the bucket. I think we are going to name 19 individuals in the court. Mary Warren is a decen t young lady, excessively great. She may come clean about everything. I should be readied. She won't be the one to crush my virtuoso arrangement. I previously put an excess of exertion in it. Nobody can stop me. Nobody can prevent the young ladies from Salem. We are destined to be successful.We are destined to get what we need. We will slaughter occupants of Salem. We will be the victors of this game I compose the guidelines. I am the pioneer. After the witch preliminaries: Dear Diary, John is dead. I never needed him to kick the bucket. I adored him to an extreme. He is gone at this point. He will never return. I offered him to leave with me, I had the cash however he would not like to be with me. He didn't need me, Abigail Williams. I miss him; I miss his warm hands and his delicate skin. I miss what he looked like at me. Elizabeth it is your whole deficiency. You ought to have kicked the bucket. Why him and not you? I attempted my best.I pointed at honest individuals. Honest indi viduals hanged as a result of us. We slaughtered them. We needed to execute them. They needed to bite the dust. I delighted in the mitigating second when somebody was hanged. It felt right. I felt euphoric. They were an amazing pinnacle. I realized that Mary Warren would act Puritan. She is much the same as Elizabeth. I abhor her. The Court didn't trust her. We were excessively solid. She was excessively feeble, poor young lady. She was perspiring like a nagged pig when the appointed authority was scrutinizing her. She needs to figure out how to lie. At the point when she realized that the appointed authorities would not trust her she surrendered and went to our safe side.But now John is dead a result of her. I am narrow minded. I end my life over his and I don't think twice about it. John got his opportunity to accompany me. It was his decision to hang. I need to live and I will. I will discover another man, a superior man who values my exertion and love. I will be upbeat and favor ed. Up to that point I will do everything to conceal reality from the light. Salem will never be sufficiently cunning to chase the real witches of the town. We are answerable for the passing of 19 human lives. We are mammoths. Attempt to get us. The game goes on.

Fed Ex Case Study Example | Topics and Well Written Essays - 250 words

Tips for How to Start a College Paper

Tips for How to Start a College PaperAn education writer is one who is trained to help students and parents with their school-specific papers and how to start a college paper. The writer may also be asked to help develop college-themed papers for student publication publications. The college paper writer should be ready to consult with parents on the best type of writing for the academic paper and how to get the best grade possible.English college paper must use appropriate spelling and grammar. It must also adhere to the standards of the College Board and have all the correct information. The college paper writer should be familiar with the entire writing process and not just the academic portion.Other college paper tips include sharing information with parents about studying online at a distance, making recommendations on scholarships and grants, and submitting a writing sample. The college paper writer should get the guidance of an adviser in the use of resources such as the World Wide Web and have a reliable E-mail address.Students will need to write a letter to the advisor of the faculty about what their student's work looks like and what kind of honors and awards are required to be given. The student will also need to learn how to send copies of academic works to peers so that the writer can give the files to teachers and lecturers who need to see what their student has been doing.Any new student may be required to write a separate paper based on a current subject or to be part of a writing exercise based on a current theme. A college writer should make sure that all deadlines are met and that the papers are approved by the college dean before sending them out.Writing and editing is the main job of the college writing and editing staff, and they are likely to need assistance from several writers. Many faculty members can suggest an editor to help them with the curriculum, research, and course assignments.College paper suggestions include using pre-defined templates and components when the paper is written, using MLA style and APA style, and having enough guidelines set forth for the writer to write properly. Learning how to start a college paper can be a great way to meet any deadlines while earning a higher grade for all the hard work that goes into it.

Biography of Charles Vane, English Pirate

Charles Vane (c. 680–1721) was an English pirate active during the Golden Age of Piracy, roughly from 1700 to 1725. Vane distinguished himself by his unrepentant attitude toward piracy and his cruelty to those he captured. Although his primary hunting grounds were the Caribbean, he ranged from the Bahamas north along the East Coast of North America as far as New York. He was known as a skilled navigator and combat tactician, but he often alienated his crews. After being abandoned by his last crew, he was arrested, tried, convicted, and hanged in 1721. Start of a Career Very little is known about Vanes early life, including his parents, his birthplace, and any formal education he acquired. He arrived in Port Royal, Jamaica, sometime during the War of Spanish Succession (1701–1714), and in 1716 he began serving under the infamous pirate Henry Jennings, based in Nassau, Bahamas. In late July 1715, a Spanish treasure fleet was hit by a hurricane off the coast of Florida, dumping tons of Spanish gold and silver not far from shore. As the surviving Spanish sailors salvaged what they could, pirates made a beeline for the wreck site. Jennings, with Vane on board, was one of the first to reach the site. His buccaneers raided the Spanish camp on shore, making off with some 87,000 British pounds in gold and silver. Rejection of a Pardon In 1718, King George I of England issued a blanket pardon for all pirates who wished to return to an honest life. Many accepted, including Jennings. Vane, however, scoffed at the notion of retirement and soon became the leader of those in Jennings crew who refused the pardon. Vane and several other pirates outfitted a small sloop, the Lark, for service as a pirate vessel. On Feb. 23, 1718, the royal Frigate HMS Phoenix arrived in Nassau, part of an attempt to convince the remaining pirates to surrender. Vane and his men were captured  but were released as a goodwill gesture. Within a couple weeks, Vane and some of his die-hard companions were ready to resume piracy. Soon he had 40 of Nassaus worst cutthroats, including seasoned buccaneer Edward England and Calico Jack Rackham, who later became a notorious pirate captain. Reign of Terror By April 1718, Vane had a handful of small ships and was ready for action. He captured 12 merchant ships that month. He and his men treated captured sailors and merchants cruelly, whether they surrendered or fought. One sailor was bound hand and foot and tied to the top of the bowsprit; the pirates threatened to shoot him if he didnt reveal where the treasure on board was located. Fear of Vane drove commerce in the area to a halt. His hunting grounds eventually ranged from the Bahamas along the East Coast of North America as far north as New York. Vane knew that Woodes Rogers, the new British governor of the Bahamas, would be arriving soon. Deciding that his position in Nassau was too weak, he set out to capture a larger pirate ship. He soon took a 20-gun French ship and made it his flagship. In June and July of 1718, he seized many more small merchant vessels, more than enough to keep his men happy. He triumphantly re-entered Nassau, essentially taking over the town. Bold Escape On July 24, 1718, as Vane and his men prepared to set off again, a Royal Navy frigate sailed into the harbor with the new governor. Vane controlled the harbor and its small fort, which flew a pirate flag. He welcomed the governor by firing immediately on the Royal Navy fleet and then sending a letter to Rogers demanding that he be allowed to dispose of his plundered goods before accepting the kings pardon. As night fell, Vane knew his situation had deteriorated, so he set fire to his flagship and sent it toward the navy ships, hoping to destroy them in a massive explosion. The British fleet hurriedly cut its anchor lines and got away. Vane and his men escaped. Meeting With Blackbeard Vane continued pirating with some success, but he still dreamed of the days when Nassau was under his control. He headed to North Carolina, where Edward Blackbeard Teach had gone semi-legitimate. The two pirate crews partied for a week in October 1718 on the shores of Ocracoke Island. Vane hoped to convince his old friend to join in an attack on Nassau, but Blackbeard declined, having too much to lose. Deposed by His Crew On Nov. 23, Vane ordered an attack on a frigate that turned out to be a French Navy warship. Outgunned, Vane broke off the fight and fled, though his crew, led by the reckless Calico Jack, wanted to stay and fight to take the French ship. The next day, the crew deposed Vane as captain and elected Calico Jack instead. Vane and 15 others were given a small sloop, and the two pirate crews went their separate ways. Capture Vane and his small band managed to capture a few more ships and by December they had five. They headed for the Bay Islands of Honduras, but a massive hurricane soon scattered their ships. Vanes sloop was destroyed and most of his men drowned; he was left shipwrecked on a small island. After a few miserable months, a British ship arrived. Vane tried to join the crew under a false name, but he was recognized by the captain of the second vessel that met the British ship. Vane was placed in chains and taken to Spanish Town, Jamaica, where he was imprisoned. Death and Legacy Vane was tried for piracy on March 22, 1721. The outcome was in little doubt, as a long line of witnesses testified against him, including many of his victims. He was hanged on March 29, 1721, at Gallows Point in Port Royal. His body was hung from a gibbet near the entrance to the harbor as a warning to other pirates. Vane is remembered today as one of the most unrepentant pirates of all time. His greatest impact may have been his steadfast refusal to accept a pardon, giving other like-minded pirates a leader to rally around. His hanging and the subsequent display of his body may have contributed to the hoped-for effect: The Golden Age of Piracy came to an end not long after his demise. Sources Defoe, Daniel (Capt. Charles Johnson). A General History of the Pyrates. Dover Publications, 1999.Konstam, Angus. The World Atlas of Pirates. Lyons Press, 2009.Rediker, Marcus. Villains of All Nations: Atlantic Pirates in the Golden Age. Beacon Press, 2004.Woodard, Colin. The Republic of Pirates: Being the True and Surprising Story of the Caribbean Pirates and the Man Who Brought Them Down. Mariner Books, 2008.Famous Pirates: Charles Vane. Thewayofthepirates.com.

The Canadian Charter Of Rights And Freedoms - 2115 Words

Discrimination is a big topic it can be blatantly out of discussion but it is important to stress that people of all race, gender and sex, religion or even sexual orientation. In Canada specifically has done some reasonable set of legal protections to prevent Canadians from being discriminated against but sometimes it is not that easy and things turn out of people’s control and will. The Canadian Charter of Rights and Freedoms is a section of the Canadian Constitution that makes it illegal for the government of Canada, and the provincial government to pass laws that either plainly discriminate against certain Canadians on the basis of their identity. Place an unfair burden on one group over another. The Supreme Court of Canada routinely overturns laws they perceive to be discriminatory on the grounds of Charter protections. Canada’s legislation called the Canadian Human Rights Act that prevents private entities, such as employers, landlords, schools, and stores from di scriminating against clients or customers on the basis of identity. Discrimination cases of these sorts are decided by a government known as the Human Rights Tribunal that has the power to issue fines and or other corrective actions. The various provincial governments have their own human rights laws. http://www.thecanadaguide.com/social-policies Racial in equality is evident in the aspect that discrimination in Canada as well globally to the social integration of the racial minorities in society. RacialShow MoreRelatedThe Canadian Charter Of Rights And Freedoms1617 Words   |  7 Pages Since its inception in 1982 the Canadian Charter of Rights and Freedoms, very much like its primary architect Pierre Trudeau, has been one of the most celebrated yet controversial elements of Canadian politics and governance. Revealing how this dynamic emerged requires a nuanced understanding of the motivation behind the Charter and the techniques it employed to succeed. The Canadian Charter o f Rights and Freedoms, like the entire patriation process, was motivated by and mobilized support throughRead MoreThe Canadian Charter Of Rights And Freedoms1613 Words   |  7 Pages The Canadian Charter of Rights and Freedoms simply referred to as the â€Å"Charter†, is a significant document in regards to the Canadian constitution. Its primary aim is to uphold individual rights and freedoms and promote equality in administering justice. However, its passage in 1982 has led to increased controversies given that the Charter gives courts more power in interpreting its provisions while sidelining the legislature (Boyd 118). This means that the advent of this Charter was the end ofRead MoreThe Canadian Charter Of Rights And Freedoms840 Words   |  4 PagesThe Canadian Charter of Rights and Freedoms is an important milestone in Canadian history. An effort through rigorous debate and compromise gave birth to this document that defines our collective values and principles by guaranteeing and protecting the fundamental rights of its citizens. Prior to the Charter, there was no gurantee in Canada that rights and freedoms would not be taken away by legislation. T he Charter also allows courts to render the constitutional duty so that any decisions made areRead MoreCanadian Charter Of Rights And Freedoms1888 Words   |  8 PagesThe Canadian Charter of Rights and Freedoms protects the rights of Canadian citizens and provides them with assurance that all Canadians will be treated equally under the law. The Charter claims to guarantee rights and freedoms, fundamental freedoms, democratic rights, mobility rights, equality rights, language rights, legal rights, and enforcement rights, and Aboriginal rights. Although the Charter claims to guarantee the rights and freedoms of Canadian citizens, the government is still able toRead MoreThe Canadian Charter Of Rights And Freedoms1258 Words   |  6 PagesThe Canadian Charter of Rights and Freedoms was established in 1982 and was put into place by the Trudeau government. The purpose of the Charter was to protect the rights of Canadian individuals and to establish independence from Britain. However, o ne section of the charter sparked much controversy, this was section 33, also known as The Notwithstanding Clause. The purpose of this clause was to allow the state to override a right protected by the charter, for various reasons. These reasons includeRead MoreThe Canadian Charter Of Rights And Freedoms1531 Words   |  7 PagesBasing the Basics on a Belief in Something Bigger The Canadian Charter of Rights and Freedoms, implemented in 1982 outlines the rights and freedoms that Canadians have as citizens of this country. In this paper I will ask whether we need such a charter, whether we can trust the interpretation of the Charter by the Supreme Court and how the Charter balances power in a democratic way. I will then contemplate the foundational place morality holds in the lawmaking process. In all of this I argue thatRead MoreThe Canadian Charter Of Rights And Freedoms1386 Words   |  6 Pagesprinciple by entitling an accused of even the most heinous crimes to civil liberties and processes as not to compromise the criminal trial process. 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Inventory and Process Management-Free-Samples-Myassignmenthelp

Questions: 1.Critically evaluate whether the advantages of holding these outweighs their disadvantages. 2.Evaluate the capacity of one facility in the supply network of an Organisation that you are familiar with. 3.Select one process or an operation in a company you are familiar with, and critically evaluate how the four core planning and control activities are performed. 4.Identify an operation or process in your organisation SNC Lavalin, and discuss how the gap between its current and required performance should be assessed and addressed. Answers: 1.Inventory Management Inventory management has been a major concern in the modern business world. SNC Lavalin is a globally recognized organization that provides construction, engineering, operation, and maintenance services. It also offers oil and gas products, hydropower activities, as well as mining and metallurgy to its customers. Like other organizations, many concerns have been raised concerning the management of inventory in the organization. It is hence essential to understand the principles that guide the holding of inventory in an organization or what informs the decisions of managers especially the supply chain managers to hold or sell inventories in an organization. Different perspectives have been given to address these concerns; however, it still remains unclear as to whether inventories should accumulate in an organization only when the advantages of holding them outweigh the disadvantages. It is thus important for the business managers to get a firm understanding of everything involved in the inventory management. An inventory is usually a business current asset but can be expressed in this context as a tangible personal property which is held up by the business or an organization for sale in the ordinary course of business and therefore it represents an asset that that is likely to be converted into business revenue (Taleizadeh Nematollahi 2014, p. 102). In most case, the goal of having inventory in a business is to facilitate sales for an organization. Inventory management, however, is defined as the art at which organizations or businesses manage assets that are normally viewed as a liability even though in real business terms its an asset (Slack et al. 2015, p. 296). According to this definition, it can be concluded that an inventory is viewed as an asset, but an asset that organizations or businesses dont want too much of it. With such an understanding it is therefore important to state that inventories should actually be allowed to accumulate in a business when their advantages outweigh the disadvantages. This is because of the costs associated with holding and managing the asset. These costs may make the price of the inventory higher than the market price and result in losses. Managers are therefore keen on establishing the costs and impacts of stock outs, the missed service opportunities as well as the unforeseen supply chain opportunities (Slack et al. 2015, p.301). Therefore the key to effective inventory management is balancing as well as maintaining an adequate inventory that will ensure that there is smooth production as well as merchandising flows while minimizing the costs associated with holding inventory to ensure firm financial performance. For example in a real estate business organization, company or firm, a house is normally seen as an asset to the company. The prices of acquiring a house keep on changing but the value of the houses keep on growing irrespective of the dynamics in the housing industry. Therefore the advantages of holding a house in a real estate company may include high future returns as the land and property rates keep appreciating as compared to the cost of maintaining the house over a certain period of time (Slack et al. 2015, p. 298). If we take for instance vehicle that is bought for sale in the same company or organization, holding that asset yet its not a fixed asset is subject to huge maintenance costs as well as the price of vehicle in the market keep on depreciating and therefore there is a likelihood that if not sold now it may be sold in future at a lower market value. 2.Capacity Management Capacity management is information technology management process mainly aimed at ensuring that all resources such as labor force, technology, raw materials, and inventory are of the right quantity as per the business standards (Slack, Johnston, Betts 2015, p. 258). The adoption and implementation of this process ensures that the required capacity exist within the operation of the organization (Milewska 2017). The capacity management process entails three categories which are the business capacity management, service capacity management, and component management capacity. All these processes are observable throughout an operation. The capacity level is the maximum level of output SNC Lavalin can comfortably produce to sustain the specified level of consumers demand. Good capacity management requires proper planning and control to acquire a specified capacity level of productions in every company. The main reason is that since there is no single system that can work for a longer period without making a break. Therefore, it is the manager's role to create a well-planned system, which ensures a uniformed level of capacity by hence avoiding congestion stage known as the bottleneck, which will finally slow down the production process. The bottleneck stage always takes place when the order of load is more than the production system hence making the delaying on the delivery of a customer order. The bottleneck is actually can be avoided by appropriately offering training to the employees, and even contracting reliable vendors. The company can, therefore, purchase equipment that has the higher processing power to meet their demand- capacity level. Optimum capacity is a situation whereby the company uses the minimum cost of production to achieve a higher standard of production (Nikiforo 2013). These are achievable when the company employs well systematic production techniques. Demand capacity aids in determining the degree to which an added or expanded facility are in need throughout the planning period. It relates the installed productive capacity to the output capacity The methods used to capacity is said to vary from one company to the other as well as from one commodity to the other. However it is important to state that there is no perfect method that can be adopted by accompanying the firm in capacity management. Like in inventory management, the best way to manage inventory cud be by adopting a method that will reduce the holding costs and the cost associated with maintaining the inventory. In this case, by adopting the Just in Time (JIT) inventory control method within the company seeks to deliver inventory to the production floor or company just in time for use (Slack et al. 2015, p. 308). It also provides an exact quantity required to complete a certain production function towards capacity management of the organization. Understanding the fact that the effectiveness of the method also depends on the company suppliers to deliver on demand I would also make sure that the suppliers have a ware house near or close to our company or production o r manufacturing unit (Bookbinder Dilts 2016, p. 2). This will reduce the costs associated with holding inventory until they are used for production as well as the maintenance cost of the safety stock, ensuring that SNC Lavalin improves in its performance. 3.Resource Planning and Control Planning is the formulation of the intended activity and the expectations at specified time and future. On the other hand, controlling is the process of addressing any changes that may arise during the process. Therefore, resource planning and control is the process of managing the ongoing allocation of resources through determining what is suppose to happen and ensuring that it takes place as intended (Slack, Johnston, Betts 2015 p. 372). SNC Lavalin is a globally recognized organization that provides construction, engineering, operation, and maintenance services. It also offers oil and gas products, hydropower activities, as well as mining and metallurgy to its customers. In the organization, planning and control entail more on than reconciliation between the market requirement, and the operation is the resource. For an effective resource planning and control, it has to take care of the customers need, known as customers interface and translate it to the operations through supply interface. The client interface controls the relationship between the customer and the company in the every days activities of the business. It thus describes a type of the customers experience that always fall in between the quality of the product and the customers expectations. Therefore it is very paramount that the client interface forms the basis of the companys operations since customer these activities are always either negotiable, made through an order, or distribution channel. The supplier interface, on the other hand, represents the connection between the operations activities and those of the vendors. The period taken by all the events during the operation directly affect the supply chain hence the suppliers need to be updated correctly to ensure the quality of the products and services to the consumers. There are various activities in the planning and control; these are; Loading which is the amount of work that can be allocated to a particular stage (Chu Snppington 2015, p. 258). It is divided into finite whereby there is the limit in the capacity planning and infinite that has no limit in capacity planning. With finite capacity loading, it is easy, necessary and prohibitive to limit the cost of the load. Sequencing is a more informative set of decisions that control in what order job to pass. In sequencing, the company should prioritize the customers needs and work with the due date. Through this all the first products that were ordered to be released first. Scheduling is the process of giving in-depth information that contains the start and end of all activities. During scheduling, Gantt chart that provides time on a bar graph is preferable since it is easy to understand. The scheduling always focuses on the bottleneck part of the operation. It helps to the pace of the most load resources .the approach used the excellent production technique whereby the if the rate of flow is higher than that of the bottleneck then the system produces wrong items and when the rate is of flow is lower than that of the bottleneck, the system is not entirely in utilization. Monitoring and control ensure that all activities take place as stipulated in the plan. There are two methods used in the monitoring and control, these are the push and pull control. The push control is when the work center pushes the work in front of them without passing of any work. Any deviation from the plan is adjustable as required while in the pull system, work is drawn from the other station as the customer is the only trigger to the type of flow. The nature of planning and control changes with time hence there is short term medium and long term interventions. The short term interventions are possible when a there process does not need any plan, and the medium responses allow only slight deviations from the plan while the long term entails all the objectives, resources required for the achievement. The nature of the decisions made in the program also depends on the demand and supply quality of the product. When a there is uncertainty in the provision of a product, then planning and control are always harder than those that their supplies are very certain. 4.Current and Required Performance Operations or processes in an organization are the methods adopted by a company with the aim of achieving the set objectives. By discussing how the gap between the current and required performance within an organization can be addressed, the company can evaluate and adopt efficient and effective systems for its work process and performance. SNC Lavalin is a globally recognized organization that provides construction, engineering, operation, and maintenance services. It also offers oil and gas products, hydropower activities, as well as mining and metallurgy to its customers. However, customer service and management in an operation process that needs to be monitored to identify the gaps between the actual and desired performance. A successful assessment of the gaps between the desired and actual performance is the foundation of the desired improvement in performance for every organization, a process that requires the adoption of two sets of activities (Slack, Brandon-Jones, Johnston, Betts 2012, p. 436). It involves assessing the current operation and performance of every individual and using the information to suggest the most effective target performance. However, the first step is determined by the nature of the measures adopted within the operation, an aspect that involves deciding on the relevant aspects of performance. It should also focus on adopting detailed measures in assessing the factors affecting customer service in the organization. In support of this assertion, Sanger (2008) denotes that a balanced scorecard framework is an approach adopted as a performance measurement strategy adopted by many organizations and can hence be successfully adopted within the company in assessing the gaps and find ing relevant solutions that can fix them. Addressing the gaps in the customer service in the organization will require the management to set targets for performance for the employees who directly or indirectly deal with customers. The plan can be achieved by focusing on the strategic targets towards the companys customer management objectives, historically based targets, external performance targets relating competitor and external operations, as well as absolute performance targets by the theoretical upper limit targets. In addressing the existing gaps, the organization can as well adopt various improvement paths that are proven to affect performance improvement as pointed out by Sanger (2008, p. 89). For instance, the organization can adopt the continuous and breakthrough improvement paths. The study also denotes that the business process re-engineering approach, as well as the breakthrough approach, can be adopted in an organization in case a drastic change is required with the aim of ensuring a drastic and dramatic perfo rmance increase. Slack et al. (2012, p. 437) denotes that continuous improvement focuses on different small but never ending improvements that will then become part of the normal operations process and activities within the organization. With the primary focus on ensuring the organization maintains improvement in its performance, there is a need for focus on continuous improvement to ensure the organization remains competitive in the market. However, there are assumptions that even though every operation management strategy adopted in an organization contributes indirectly or directly to performance improvement in an organization, there are some techniques that are often more popular in association with the desired improvement. It is hence the assumption behind most global organizations adopting the use of the cause-effect diagram, correlation or scatter diagrams, why-why analysis, and Pareto analysis as supported by Slack et al. (2012, p. 437). Also, one of the biggest challenges during improvement is sustaining the improvement momentum with fissionability in every new improvement approach in the process. In a systematic study, Guerci, Longoni, and Luzzini, (2016) point out that most of the improvement ideas adopted by different organizations tend to provide worthwhile element but often do not affect the projected results. As a result, adopting the above strategies will require the organization to ensure that it adopts management strategies that will be flexible enough to accommodate the results without having a great effect on the organization. These can be adopted through top management support, development, and training towards sustainable strategies geared towards achieving the recommended operation processes. List of References Bookbinder, J.H. and Dilts, D., 2016.Logistics information systems in a Just-In-Time environment. Chu, L. and Sappington, D. (2015). Contracting with Private Knowledge of Production Capacity. 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